Thanks for the great review
We will try to provide better services to our awesome clients like you.
All the best
But, You don’t want to hear what I have to say about support service!
please really listen to us.
Best Regards
Özcan Erdal
Hello,
Thanks for reporting it!
However, you were rating the Support Service with a good mark! Thanks for caring and making us informed!
We’d love to continue providing great services, new features to our customers
Regards
Not all person!
for example Aisha is perfect, Aram is good person.
But, I think Nicole is the boy of the boss and Hope best friend to Nicole?
And sometimes We have issue quickly have to fix but waiting fiva days maybe six. If ha/she understand me then ten days. this terrible!
Now I waiting six days support ticket, If Nicole or Hope look my ticket, I know, have to wait five days too!
your theme or plugin very good but, you have to find a solution for Support Service…
Best Regards
Özcan Erdal
Hello,
Thanks for the patience!
Sorry if we made you wait for a long time to get a support service. Please be kindly informed that there is a big of tickets’ load when we have released our next update of the theme or plugin. But we will try our best to provide better services for our customers.
Thanks for your understanding.
Best regards
