When choosing to exclude / include faq list on Gutenberg causes shortcode issues

  • Resolved ash404

    (@ash404)


    2 months, 2 weeks ago

    Hi tested with just better docs installed no additional plugins active, it works fine if i used a shortcode but if i use the gutenberg widget and choose to exclude / include FAQ groups then theres a extra piece of shortcode that displays under it

    • This topic was modified 2 months, 2 weeks ago by ash404.
    • This topic was modified 2 months, 2 weeks ago by ash404.
    • This topic was modified 2 months, 2 weeks ago by ash404.
    • This topic was modified 2 months, 2 weeks ago by ash404.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Amit Barai Alit

    (@amitbarai013)

    2 months, 1 week ago

    Hi ash404,
    Hope you are doing well.

    We are really sorry for the inconvenience. I have checked this on my end and found this issue. I forwarded this issue to the Dev team. I will let you know the update when it gets resolved, no worries.

    Thank you for your patience.

    Plugin Support Amit Barai Alit

    (@amitbarai013)

    2 months, 1 week ago

    Hi ash404,

    I’m pleased to share the good news that the issue you have mentioned issue has been successfully fixed in the Dev version of the BetterDocs plugin. Please check this screencast with this fix: https://d.pr/v/DRywjZ. To ensure you benefit from this fix, kindly download the plugin from here and replace with the previous plugin while installing it: https://d.pr/f/uCjE6U

    Your prompt update will guarantee the resolution of the mentioned issue.

    Please let me know how it goes.
    Thank you for your cooperation.

    Thread Starter ash404

    (@ash404)

    2 months, 1 week ago

    Hi Amit, thank you for quick resolve,

    I can confirm the issue is fixed

    Kind Regards

    Ash

    Plugin Support Amit Barai Alit

    (@amitbarai013)

    2 months ago

    Hi ash404 ,

    Thank you so much for letting us know the update. I am so glad to know that your issue is resolved I hope you love my support so far.

    That would be awesome if you give us support by reviewing us 5-Star from here: https://wordpress.org/plugins/betterdocs/#reviews

    This may help us to boost our energy and provide better support. And also, help us to grow more.

    Thanks in advance.
    Have a good day!

Viewing 4 replies - 1 through 4 (of 4 total)
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