Add Link/ Insert Link

  • armand21

    (@armand21)


    2 months, 4 weeks ago

    Hi Team,

    Since the recent updates, the Add Link option has not worked correctly. I have tried troubleshooting, which included deactivating plugins, to no avail.

    When I add a link after highlighting the text and clicking the “Open in a new page” option it corrupts the HTML by adding two URL’s instead of one. Also, it automatically makes it a “do not follow” link without me choosing that option.

    I have tried all options to fix it without success.

    Your feedback will be greatly appreciated!

    Thanks

Viewing 2 replies - 1 through 2 (of 2 total)
  • Jamie

    (@codente)

    2 months, 4 weeks ago

    This may be a plugin or theme conflict. Please attempt to disable all plugins, and use one of the default (Twenty*) themes. If the problem goes away, enable them one by one to identify the source of your troubles.

    If you can install plugins, install and activate “Health Check”: https://wordpress.org/plugins/health-check/
    It will add some additional features under the menu item under Tools > Site Health.
    On its troubleshooting tab, you can Enable Troubleshooting Mode. This will disable all plugins, switch to a standard WordPress theme (if available), allow you to turn your plugins on and off and switch between themes, without affecting normal visitors to your site. This allows you to test for various compatibility issues.
    There’s a more detailed description about how to use the Health Check plugin and its Troubleshooting Mode at https://make.wordpress.org/support/handbook/appendix/troubleshooting-using-the-health-check/

    Thread Starter armand21

    (@armand21)

    2 months, 3 weeks ago

    Hi Jamie,

    I appreciate your support and will act on your advice.

    If I have any further issues I will let you know, cross my fingers ✌️

    Thanks

Viewing 2 replies - 1 through 2 (of 2 total)
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