A bit out-dated, buggy

  • Brent Leavitt

    (@brentleavitt)


    6 years ago

    I was prompted to leave a review and so I’m going to. (Thanks automated prompt!)

    So I’m partly responsible for breaking the code on this plugin, because I was trying to massage it to do my custom bidding, but that didn’t turn out to well. Either the documentation was lacking or my knowledge in how to manipulate and wield APIs according to industry best practices are lacking. I’m a solo developer so it’s hard to say which it is.

    I will note the use of tables in various layouts on the site, definitely a big-no-no by any modern web standards.

    But WPMU DEV customer support was pretty good about helping me realize that it was my own code that was causing what was the biggest issue. (I had been wrestling with the issue for two months on my own because I didn’t want to pay for the customer support.) I’ve still not fully figured out how to get my code to do what I want it to do.

    Overall performance and lag seems a bit bogged down though as well. Almost too much reliance on ajax it feels like to me. For example, when I go to log in, the process takes a couple of seconds, and the the login screen flashes for about half a second, making me think the login failed and then it finally logs me in.

    (I am definitely not a fan of WPMU DEV’s all or nothing business model that requires me to pay a monthly premium to keep services active. That’s neither here nor there related to this particular plugin, except that I have to be current on my subscription to get any updates for the plugin!)

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Dimitris – WPMU DEV Support

    (@wpmudev-support6)

    6 years ago

    Hey Brent,

    Dimitris here, I just wanted to follow up on your review and to quickly explain how our system works.

    All the plugins you install on your site/s will continue work after your membership expires but you won’t be able to get updates, downloads, support or API services.

    Currently, we only have 7 plugins that require an active subscription in order to work with their Premium features (due to the API they use). Those are Smush Pro, Hummingbird, Defender, Snapshot, Smartcrawl, Integrated Video Tutorials and Anti Splog.

    For example, Membership 2 Pro will work with full features even without an active subscription (on as many domains as you wish) and you can occasionally re-activate your WMU DEV membership to take the updates.

    As for your custom coding on Membership 2, I searched support threads here in wp.org, as well as threads and live chats you had in our website and I couldn’t locate anything, apart from a chat about a conflict with a plugin of yours and Membership’s registration form. If there’s anything in Membership 2 that still troubles and you wish us to have another look, feel free to reach us here https://premium.wpmudev.org/hub/support/#get-support as you’re still a paying WPMUDEV member (and we really appreciate that!).

    Warm regards,
    Dimitris

    wiredgorilla

    (@wiredgorilla)

    5 years, 9 months ago

    @brentleavitt , totally agree with your assessment.

    I find it fascinating that WPMU has all their support stuff trying to minimize the bad reviews here with the usual vanilla answers and pushing you to waste more money on their subscription, instead of making an effort fixing that buggy software.

Viewing 2 replies - 1 through 2 (of 2 total)
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