Smartsheet Status

This page provides status information for Smartsheet features and functionality. Check back here to view our most up-to-the-minute information on service availability, or click the button above to be notified of interruptions to each individual service. If you are experiencing an issue not listed here try troubleshooting connection issues.

All Systems Operational

Authentication and Sign In Operational

Smartsheet Login Operational

Single Sign On ( Company Credentials ) Operational

Core Application Operational

Sheets Operational

Sharing Operational

Forms Operational

Reports Operational

Dashboards Operational

Search Operational

Mobile App Operational

Conversations Operational

Desktop App Operational

AI Tools Operational

Documents Operational

Attachments Operational

Document Builder Operational

Document Proofing Operational

Notifications Operational

Email Notifications Operational

In App Notifications Operational

Messaging App Notifications Operational

Workflows Operational

In App Workflows Operational

Bridge by Smartsheet Operational

Connectors Operational

Data Shuttle Operational

Dynamics Connector Operational

Jira Connector Operational

Salesforce Connector Operational

Tableau Connector Operational

ServiceNow Connector Operational

Premium Apps Operational

Calendar Operational

Control Center Operational

Datamesh Operational

Dynamic View Operational

Pivot Operational

WorkApps Operational

DataTable Operational

Resource Management Operational

Smartsheet Resource Views Operational

Digital Asset Management (Brandfolder) Operational

Smartsheet Brandfolder Integration Operational

Core Application Operational

Asset Upload Operational

Asset Upload - SFTP Operational

SmartCDN Operational

Brandguide Operational

Integrations Operational

Insights Operational

Administration and Audit Operational

Admin Center Operational

Event Reporting API Operational

User and Group Management Operational

Payments & Licensing Operational

Activity Log Operational

Developers and API Operational

REST API Operational

Webhooks Operational

API Access Tokens Operational

Help and Community Operational

Smartsheet Website Operational

Help Center Operational

Community Operational

Marketplace and Solutions Center Operational

Smartsheet University Operational

Customer Support Portal Operational

In-App Chat Operational

Third Party Integrations Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jul 26, 2024

No incidents reported today.

Jul 25, 2024

No incidents reported.

Jul 24, 2024

Board View Pop Up

Postmortem - Read details
Jul 25, 09:09 PDT

Resolved - This incident has been resolved.
Jul 24, 14:06 PDT

Monitoring - A fix has been implemented and we are monitoring the service for further stability.
Jul 24, 12:03 PDT

Investigating - Users couldn't exit out of a promotional dialog for the new Board View. We have made a change to address this issue. A browser refresh might be needed to resolve the issue. We will provide further updates within 30 minutes.
Jul 24, 11:54 PDT

Jul 23, 2024

No incidents reported.

Jul 22, 2024

No incidents reported.

Jul 21, 2024

No incidents reported.

Jul 20, 2024

No incidents reported.

Jul 19, 2024

No incidents reported.

Jul 18, 2024

Errors creating sheets and reports

Postmortem - Read details
Jul 18, 21:57 PDT

Resolved - This incident has been resolved.
Jul 18, 21:57 PDT

Monitoring - We received some customer reports of errors while creating and copying sheets and reports. A fix has been implemented and we are monitoring to ensure continued stability of this feature.
Jul 18, 19:57 PDT

Jul 17, 2024

Unable to access Smartsheet

Postmortem - Read details
Jul 17, 08:47 PDT

Resolved - This incident has been resolved.
Jul 17, 08:45 PDT

Monitoring - A fix has been implemented and we are monitoring to ensure continued stability of this feature.
Jul 17, 06:28 PDT

Identified - We received reports of customers unable to access Smartsheet. We have identified the issue and taken action to resolve. The service is recovering and we will continue to monitor.
Jul 17, 06:17 PDT

Jul 16, 2024

Issues loading sheets and reports

Postmortem - Read details
Jul 24, 09:31 PDT

Resolved - This incident has been resolved.
Jul 16, 19:37 PDT

Monitoring - A fix has been implemented and we are monitoring to ensure continued stability of this feature.
Jul 16, 17:37 PDT

Update - We have identified the issue and are taking action to mitigate. The service is recovering and we will continue to monitor. We will provide an update in 120 minutes.
Jul 16, 15:25 PDT

Update - We have identified the issue and are taking action to mitigate. The service is recovering and we will continue to monitor. We will provide an update in 120 minutes.
Jul 16, 13:18 PDT

Update - We have identified the issue and are taking action to mitigate. The service is recovering and we will continue to monitor. We will provide an update in 120 minutes.
Jul 16, 11:13 PDT

Identified - We have identified the issue and are taking action to mitigate. The service is recovering and we will continue to monitor. We will provide an update in 60 minutes.
Jul 16, 09:51 PDT

Investigating - We are currently investigating some customer reports of errors loading sheets and reports. We will provide an update in 60 minutes.
Jul 16, 09:12 PDT

Jul 15, 2024

Issues loading assets and automations

Postmortem - Read details
Jul 15, 20:39 PDT

Resolved - This incident has been resolved.
Jul 15, 20:38 PDT

Monitoring - A fix has been implemented for automation delays, errors while editing automations, issues with automations retriggering in quick succession, errors loading or saving certain sheets and reports, and issues with certain report widgets on dashboards. We are monitoring to ensure continued stability of these features.
Jul 15, 18:37 PDT

Update - We are continuing to investigate customer reports of errors while editing automations, loading sheets and reports, and viewing certain dashboard widgets. We will provide an update in 60 minutes.
Jul 15, 16:41 PDT

Investigating - We are currently investigating some customer reports of errors while editing automations, loading sheets and reports, and viewing certain dashboard widgets. We will provide an update in 60 minutes.
Jul 15, 15:28 PDT

Jul 14, 2024

No incidents reported.

Jul 13, 2024

AI Tools Intermittent Connectivity

Postmortem - Read details
Jul 16, 08:19 PDT

Resolved - This incident has been resolved.
Jul 13, 00:05 PDT

Monitoring - We are seeing recovery for our AI services and are continuing to monitor.
Jul 12, 23:38 PDT

Identified - We are currently investigating intermittent unavailability of AI features in Smartsheet due to issues our supporting vendor is reporting at https://azure.status.microsoft/en-us/status. We are seeing recovery for some services. We will provide an update in 60 minutes.
Jul 12, 22:37 PDT

Update - We are currently investigating intermittent unavailability of AI features in Smartsheet due to issues our supporting vendor is reporting at https://azure.status.microsoft/en-us/status. We will provide an update in 60 minutes.
Jul 12, 21:38 PDT

Investigating - We are currently investigating intermittent unavailability of AI features in Smartsheet due to issues our supporting vendor is reporting at https://azure.status.microsoft/en-us/status. We will provide an update in 60 minutes.
Jul 12, 20:38 PDT

Jul 12, 2024

Jul 11, 2024

No incidents reported.

Jul 10, 2024

No incidents reported.

Jul 9, 2024

No incidents reported.

Jul 8, 2024

No incidents reported.

Jul 7, 2024

No incidents reported.

Jul 6, 2024

No incidents reported.

Jul 5, 2024

No incidents reported.

Jul 4, 2024

No incidents reported.

Jul 3, 2024

Investigating some Automation Workflow failures

Resolved - This incident has been resolved.
Jul 3, 17:21 PDT

Monitoring - A fix has been implemented and we are monitoring to ensure continued stability of this feature.
Jul 3, 15:22 PDT

Update - We have identified the issue and taken action to resolve. The service is recovering and we will continue to monitor. We will provide an update in 60 minutes.
Jul 3, 14:21 PDT

Identified - We have identified the issue and taken action to resolve. The service is recovering and we will continue to monitor. We will provide an update in 60 minutes.
Jul 3, 13:20 PDT

Update - We are continuing to investigate some customer reports of Automation Workflow failures. We will provide an update in 60 minutes.
Jul 3, 12:21 PDT

Investigating - We are currently investigating some customer reports of Automation Workflow failures. We will provide an update in 60 minutes.
Jul 3, 11:21 PDT

Jul 2, 2024

No incidents reported.

Jul 1, 2024

No incidents reported.

Jun 30, 2024

No incidents reported.

Jun 29, 2024

No incidents reported.

Jun 28, 2024

Investigating checkbox columns not displaying correctly

Resolved - This incident has been resolved.
Jun 28, 13:01 PDT

Update - We are continuing to monitor for any further issues.
Jun 28, 13:00 PDT

Monitoring - A fix has been implemented and we are monitoring to ensure continued stability of this feature. Customers may need to clear their browser cache to resolve this issue.
Jun 28, 10:58 PDT

Identified - We have identified the issue and taken action to resolve. The service is recovering and we will continue to monitor. We will provide an update in 60 minutes. Customers may need to clear their browser cache to resolve this issue.
Jun 28, 10:45 PDT

Investigating - We are currently investigating some customer reports of checkbox columns not displaying correctly. We will provide an update in 60 minutes.
Jun 28, 10:15 PDT

Jun 27, 2024

No incidents reported.

Jun 26, 2024

No incidents reported.