Effective May 15, 2018
ScaleGrid offers a database management service on behalf of our Users which allows them to use their own data with our Service (“Customer Data”). We do not determine what data our Users process through our Service and we do not control how those Users process that data. If our Users input or upload to the ScaleGrid platform their Customer Data that includes personal information, we will act as a data processor and only process such information on our User’s behalf and in accordance with their instructions. We will use such Customer Data to: provide and deliver the Service to the User, prevent or address any service or technical issues, respond to a User’s request, instructions or support request, or for any other purpose provided for in our agreement with the User, or in accordance with or as may be required by law. In such cases, it is the User (or, as the case may be, other third parties working with the User) who remains responsible for the handling of the personal information and with compliance with any applicable data privacy laws. If you have questions or concerns about how such personal information is handled, you should contact the relevant entity that is using the Service, and refer to their separate privacy policies.
You can also exercise any of your rights by contacting us directly through the contact information provided below. You always have the right to lodge a complaint with the relevant supervisory authority for data protection in your jurisdiction.
Questions regarding ScaleGrid’s Privacy Statement or information practices should be directed to support@scalegrid.io or send mail to:
ScaleGrid, Inc.
1425 Broadway #20-7913, Seattle WA 98122
As we do not have any establishments in the European Union, we have designated VeraSafe as ScaleGrid’s representative in the European Union for data protection matters, pursuant to Article 27 of the General Data Protection Regulation of the European Union. VeraSafe can be contacted, in addition to ScaleGrid’s contact information above, only on matters related to the processing of personal data. To make such an inquiry, please contact VeraSafe using this contact form: https://verasafe.com/public-resources/contact-data-protection-representative
Alternatively, VeraSafe can be contacted at:
VeraSafe Czech Republic s.r.o
Klimentská 46
Prague 1, 11002
Czech Republic
VeraSafe Ireland Ltd.
Unit 3D North Point House
North Point Business Park
New Mallow Road
Cork T23AT2P
Ireland
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