8x8

🎥 Check out the full preview of 8x8's Summer Update! Spoiler alert: This season's plot features new enhancements and capabilities to help businesses deliver blockbuster #customerexperiences. 🍿 🎬 Take a look at the update here, which includes upgraded #AI transcriptions and meeting summarizations as well as new native platform integrations: https://bit.ly/3Wj6QCU Sarah Murphy #CCaaS #UCaaS #CPaaS #contactcenter #CX

🔒 It's important to keep your business and customer data secure with robust #verification options like 2FA and OTPs. Implementation is easy, fast, and reliable and shows your customers that you prioritize their #security. Here's why robust verification matters and how 8x8 Verification #API makes it easier than ever to validate numbers, personalize offers, and prevent attacks: https://bit.ly/4bWrezq #CX #CPaaS

Proud to share our recent innovations and enhancements to the 8x8 cloud platform, including the extension of 8x8 Intelligent Customer Assistant to support #voice interactions and new #AI capabilities spanning the entire 8x8 platform. Read about these new features and learn how they enable organizations to drive business success through enhanced customer and employee experiences and engagement: https://bit.ly/4fwvF7p #CCaaS #UCaaS #CPaaS #CX #EX

8x8 is thrilled to announce the winners of our 2024 Global Partner Awards! We are grateful to all these teams for their partnership and joint focus on enhancing #customerexperiences. First up, congratulations to Trace3, 8x8's 2024 Global Deal of the Year! Thank you for the commitment you've brought to the 8x8 family and for helping us deliver #CX solutions that drive competitive advantage. #8x8Elevate #8x8Partners

We're thrilled to share that 8x8 Contact Center and 8x8's market-leading #UCaaS capabilities have been collectively recognized with 43 Summer 2024 awards by customer reviewers on G2. 🎉 ☀️ Read about the awards here that span from overall #contactcenter leader to overall leader for UCaaS platform and #VoIP: https://bit.ly/3Smouob Vishrut Parikh #CCaaS #CX #CC #UC

When people are empowered to work the way they want, they can work better and work happier. In this self-guided demo, explore 8x8 Work to see how easy it is to chat, call, meet, and share from anywhere from any device: https://bit.ly/3VUCiar #UCaaS #UC #CX #EX

Regal.io enables contact centers to move from a cost center to driving revenue growth through enhanced proactive outbound customer engagement. As part of our Technology Partner Ecosystem, 8x8 is proud to partner with the Regal team to make it easier for businesses to connect with their prospects and customers and turn them into lifetime customers. Read about our partnership and a favorite customer use case in this guest post by Regal CEO and Co-founder Alex Levin: https://bit.ly/3zQNRIh #CCaaS #UCaaS #CX #cloud

8x8’s latest research shows that organizations leveraging an integrated #contactcenter and #unifiedcommunications platform experience a myriad of benefits. The top 5: ✅ Improved #employeeexperience ✅ Streamlined workflows ✅ Greater productivity ✅ Improved #customerexperience ✅ More consistent #CX across the organization Read more highlights from the 2024 State of Business Communications Report: https://bit.ly/3wHR23Y

Mark your calendars for August 21! 🗓️ Dive into the future of #CX innovation with 8x8 and our technology partner sponsor, Verint, on the first stop of the 8x8 CX Tour in Atlanta. Don't miss your chance to hear directly from our experts about our vision and innovations. 🎟️ Secure your spot now so we can shape the future of #customerexperience together: https://bit.ly/4cFLNkT #contactcenter #CCaaS #AI

Despite today’s global tech outages, we want you to know that 8x8 systems and services are fully operational and we’re here to serve your business’ communications and #customerservice needs. #CC #UC #CX Rick Orloff, CISSP, CAPI