🌟 How Generative AI is Revolutionising the Telecom Industry! 🌟 The telecom industry is on the brink of a major transformation with Generative AI leading the way. From optimising network operations to enhancing customer service, the potential is limitless. 📈 But what are the real impacts and challenges of implementing this technology? 🔍 Discover the key insights and trends in the latest industry reports: - Network Optimisation: AI driven solutions are redefining efficiency and reliability. - Customer Interaction: genAI powered chatbots and virtual assistants are setting new standards in customer service. They offer personalised service, intent prediction, highly accurate Next Best Actions for troubleshooting, and self-service solutions. They can also analyse subscriber transcripts to provide valuable insights. - Data Management: Ensuring data quality and governance is paramount for the success of AI investments. To delve deeper into how Generative AI is shaping the future of telecom, check out this comprehensive article by McKinsey: How Telcos Could Use Gen AI to Revitalize Profitability and Growth (McKinsey & Company). https://lnkd.in/gziu9NdW Let’s explore the future of telecom together! 🌐 #Telecom #GenerativeAI #Innovation #CustomerService
solvatio AG
IT-Dienstleistungen und IT-Beratung
Rimpar, Bavaria 1.649 Follower:innen
smart troubleshooting solutions powered by AI
Info
solvatio AG provides leading software solutions for customer service based on artificial intelligence. With state of the art AI-supported decision systems, we aim to implement smart and automated support and service across all channels. With more than 20 years of experience in software development, we enable man and machine interaction efficiently. Artificial intelligence is in our DNA. We use it to fulfill our mission: Efficient customer support with reduced costs and minimized service efforts. Our Smart Support decision system assists customer support agents or self-serving customers with fast and efficient solutions on online and offline channels. Our products serve customer needs and strengthen customer loyalty. National and international enterprises such as Deutsche Telekom AG, A1 in Austria, TalkTalk in the UK, or Telus in Canada already rely on our solution and our know-how. As a former spin-off of the University of Würzburg, we are regionally anchored but nationally and internationally oriented through the development of AI-based solutions. solvatio AG as employer You can talk about values and corporate culture - we live them: communication is at eye level, payment is attractive. Further education and training enable our employees to develop personally within the company. We rely on flexible working hours and attractive part-time and parental leave models - an open culture based on trust makes this possible. We also celebrate successes together during the big Christmas party, the annual summer party, or company anniversaries. We are people with different hobbies and preferences and we are software developers with a passion for progress, better software, AI and a vision to redefine technical customer support. Start your career with us! Find a job with us that matches your ideas about work, development and active participation: https://solvatio.com/career-options/ Further information can be found at: https://solvatio.com/
- Website
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https://solvatio.com
Externer Link zu solvatio AG
- Branche
- IT-Dienstleistungen und IT-Beratung
- Größe
- 11–50 Beschäftigte
- Hauptsitz
- Rimpar, Bavaria
- Art
- Kapitalgesellschaft (AG, GmbH, UG etc.)
- Gegründet
- 1996
- Spezialgebiete
- Artificial Intelligence, Machine Learning, Softwareentwicklung, Software-Implementierung, Troubleshooting, Automation, Nest Best Actions, Customer Support, Single Source, Self Service, Bot, Softwareprojekte, Machine Learning Projekte, Projektdienstleistungen, Projektmanagement, Projektimplementierung und Telekommunikation
Orte
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Primär
Wegbeschreibung
Kettelerstr. 3-11
Rimpar, Bavaria 97222, DE
Beschäftigte von solvatio AG
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Dennis O'Donohue
Sr Sales Manager @ solvatio AG | New Business Development
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Eva Rouschal
Chief Administrative Officer at solvatio AG
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Hauke Kießling
Improving Customer Experience in Telco
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Norman Brümmer
Senior Business Development Consultant bei solvatio AG | Diplom Informatik
Updates
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CEO Corporate Strategy l Sales & Business Development Leadership l Customer Experience, Cyber Security, AIOps, Digital Transformation l Electrical & Electronics Engineer
Generative AI is not just a buzzword in #telecom – it's a transformative force ready to reshape the industry. The recent #TMFORUM DTW - Ignite event showcased the momentum behind #genAI, emphasizing the need to move beyond the hype for real-world impact. Here are 7 actionable steps to turn AI potential into tangible results: 1️⃣ Visionary Use Case Discovery: Identify AI applications that optimize networks and unlock new revenue streams. 2️⃣ Data as Your Secret Weapon: Curate a rich, diverse dataset to fuel AI innovation. 3️⃣ The AI Model Matchmaker: Find models that align with your unique challenges and goals for peak performance. 4️⃣ The ROI Reality Check: Ground initiatives in a solid business case with clear ROI and risk management strategies. 5️⃣ AI Ethics as a Non-Negotiable: Embed ethical considerations into every stage of your AI journey. 6️⃣ Cultivate Your AI Talent Ecosystem: Invest in up-skilling your workforce to attract top AI talent. 7️⃣ The Agile AI Advantage: Stay ahead by monitoring AI performance and adapting strategies. Ready to delve deeper? Use following criteria list to evaluate genAI proposals and let's discuss how it can revolutionise your telecom business! #GenerativeAI #Telecom #Innovation
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Discover more details in our latest blog, about our adventure at DTW - Ignite! Plus, check out our demo video which showcased the success of our catalyst project, in conjunction with Snowflake, Amdocs & EY! With TurkNet & @du as champions! ✨ #TMForum #Catalysts #TMFDigital #DTW24 #IGNITE #DTW2024
solvatio Shines at DTW Ignite Conference
solvatio AG auf LinkedIn
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It was a fantastic week in Copenhagen last week at #DTW! The fruits of our labor really showed as well, as we made it as finalists in 3 categories: Innovative & Futuristic, Rising Star, Application of AI & Automation! What a team. What a catalyst! 🚀 Also, special thanks to Michael Medina, for the mention! 💛 - he said it the best, solvatio makes the magic happen! ✨ #TMForum #Catalysts #TMFDigital #DTW24 #IGNITE #DTW2024 Amdocs EY Snowflake TM Forum TurkNet @du
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#DTW24 #Ignite was an amazing few days, in which we reaped the benefits of our hard work together over the last few months! 👏
Amdocs took the stage at #DTW24 #Ignite, showcasing how generative AI is revolutionizing the telecom industry. We highlighted its transformative role in enhancing customer experiences and operational efficiency, demonstrating real-world applications driving change. Discover the key insights and strategies discussed at the event by reading our latest blog. Learn more here: https://lnkd.in/gcxcvB5r TM Forum NVIDIA Amazon Web Services (AWS) Google Cloud Microsoft EY solvatio AG TurkNet Snowflake BT Colt Technology Services Verizon du Infosys #AmdocsDTW #technology #telecommunications #AI #CustomerExperience #Digital #DigitalExperience
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solvatio AG hat dies direkt geteilt
Last week, the solvatio team was on hand at #TMForumDTW2024 in Copenhagen! 😄 It was a great few days, filled with networking, showcasing demos, laughter and hard work! We want to thank all who came by our booth, and especially to Snowflake Amdocs EY for your constant work, support and help over the past few months! These few days wouldn't have been a success without you! 👏 Be sure to keep a look out on LinkedIn over the next week, as we share some of our best bits and content from the event! Until then, enjoy some of the solvatio team in action! 👇 #TMForum #Catalysts #TMFDigital #DTW24 #IGNITE #DTW2024
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Last week, the solvatio team was on hand at #TMForumDTW2024 in Copenhagen! 😄 It was a great few days, filled with networking, showcasing demos, laughter and hard work! We want to thank all who came by our booth, and especially to Snowflake Amdocs EY for your constant work, support and help over the past few months! These few days wouldn't have been a success without you! 👏 Be sure to keep a look out on LinkedIn over the next week, as we share some of our best bits and content from the event! Until then, enjoy some of the solvatio team in action! 👇 #TMForum #Catalysts #TMFDigital #DTW24 #IGNITE #DTW2024
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The excitement is already building… can’t wait to see you all later! 😁
Good morning, Copenhagen! 🇩🇰 Today's the big day! We're so excited to be back in Copenhagen and opening the doors to a record-breaking DTW - Ignite! 🚀 ☀️ Please note that registration opens bright and early at 7:30 AM, and we encourage you to arrive promptly to breeze through check-in. Have your QR code ready from your confirmation email. 🎙️ The excitement builds as our Opening Keynote speakers take the stage at 8:45 AM in the Studio Stage, setting the tone for an inspiring day ahead. Arrive early to claim your spot. 🤝 For those holding Expo Passes, the Quad will welcome you starting at 8:00 AM. See you at the Bella Center! Download the event app to make your #DTW24 - #Ignite experience seamless: https://ow.ly/ocn350Skfk4 #Telecommunications #Technology
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TM Forum DTW2024 Ignite is almost upon us… just one more sleep! 😍😍 Be sure to stop by stand C15, and connect with industry pioneers from (solvatio AG, EY, Snowflake, Amdocs) to explore our latest advancements at DTW2024 Ignite in Copenhagen! Join us for an insightful discussion shaping the synergy of technology and collaboration.. see you there!🚀 #Catalyst #TMForumDTW2024 #DigitalTransformation #TelecomInnovation #AI #FutureTech #Networking #Copenhagen
CEO Corporate Strategy l Sales & Business Development Leadership l Customer Experience, Cyber Security, AIOps, Digital Transformation l Electrical & Electronics Engineer
🌐 Join Us at Catalyst C15 for TM Forum DTW2024 Ignite 🌐 Experience the future of telecom innovation at stand C15 with cutting-edge AI solutions to optimize your customer service. Dive into enriching discussions, connect with industry pioneers (solvatio AG, EY, Snowflake, Amdocs) and explore our latest advancements at DTW2024 Ignite in Copenhagen. Join us for an insightful discussion shaping the synergy of technology and collaboration. #Catalyst #TMForumDTW2024 #DigitalTransformation #TelecomInnovation #AI #FutureTech #Networking #Copenhagen
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We're excited to announce our participation in the upcoming TMForum event! Join us as we showcase our latest Catalyst project, driving innovation and transformation in the digital ecosystem. Don't miss out on this opportunity to connect with industry leaders and explore groundbreaking solutions. #TMForum #Catalysts #TMFDigital #DTW24 #IGNITE #DTW2024 TM Forum Snowflake Amdocs EY TurkNet @du
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