Question

Automated Responses to Certain Messages

  • 10 July 2024
  • 2 replies
  • 13 views

Can you create a DM response that only triggers when a certain word is included in the initial DM message. We want to ask users to Dm us ‘more leads please’ and have an automated response for this


2 replies

Userlevel 6
Badge +4

Yes you can.

Check this: https://help.manychat.com/hc/en-us/articles/14281211785884-How-to-Use-Keywords

thank you!

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