Director, Revenue Operations

About 1Password

We all have important information we need to manage, and protecting it should be easy. Over 150,000 businesses and millions of people log in to 1Password to unlock smart, simple access to everything they care about. Our vision is to create a safer, simpler digital future for everyone, and our culture values simplicity, honesty and a human-centric approach to solving problems. Come help us unlock peace of mind so everyone can stay safer online.

At 1Password, the Revenue Operations team is dedicated to creating and maintaining efficient systems and processes that drive revenue growth. We equip our go-to-market teams with the programs, tools, data, and insights they need to foster successful and scalable growth for 1Password.

As the Director of Revenue Operations, you will lead a diverse team of managers and analysts to support our go-to-market teams in their daily operations. Reporting directly to the Vice President of Revenue Operations, you will collaborate with senior business leaders to drive, accelerate, and optimize the entire business forecasting process. You will provide insights into business performance and enhance sales process efficiencies. As a senior leader, you will work cross-functionally within 1Password, setting expectations for business planning and analysis, and contributing significantly to our monthly and quarterly business reviews.

This is a remote opportunity available to individuals based in Canada and the US.

What We’re Looking For

• Strategic Thinking - A successful Director of Revenue Operations should demonstrate exceptional strategic thinking abilities. You need to understand the big picture and develop long-term plans that align with the company's growth objectives. This involves anticipating market trends, identifying opportunities, and creating strategies that drive sustainable revenue growth.
• Analytical Expertise - The ideal candidate should possess strong analytical skills, with the ability to interpret complex data and translate it into actionable insights. Proficiency in using data analytics tools and methodologies to monitor performance, identify trends, and make informed decisions is crucial. This ensures that all revenue-related activities are data-driven and results-oriented.
• Leadership & Collaboration - Effective leadership and collaboration skills are crucial for this role. You must be able to lead cross-functional teams, fostering a collaborative environment that promotes shared goals and accountability. Excellent communication skills are essential, as you will build strong relationships with internal and external stakeholders to drive alignment and achieve revenue targets.
• Integrity and Respect - You act with integrity, kindness, and respect at all times. You’re confident enough to challenge norms and suggest meaningful changes, but humble enough to be part of a strong culture and team that embraces diversity and open discussion.
  
  
  

What You Can Expect

• Business Planning & Forecasting - 30%
• Lead the business planning process alongside our FP&A colleagues, aligning revenue goals with strategic initiatives. This role involves creating detailed revenue forecasts and setting performance benchmarks to drive business growth. Collaborate with cross-functional teams to ensure financial targets are met and exceeded.
• GTM Data & Analytics - 30%
• Oversee the collection, analysis, and reporting of key performance data to inform strategic decisions. Ensure the integrity and accuracy of data while leveraging advanced analytics to identify trends and opportunities. Develop dashboards and KPIs to track business performance and drive operational efficiencies.
• Sales Incentive & Territory Design/Execution - 20%
• Design and implement sales incentive programs that align with business objectives and motivate the sales team. Oversee the management of territory planning and allocation to optimize coverage and maximize revenue. Continuously evaluate and refine these programs to ensure effectiveness and alignment with company goals.
• Partner Operations - 20%
• Oversee the day-to-day aspects of our partner programs, ensuring operational excellence and alignment with revenue goals. Develop and implement partner programs to drive mutual growth and success. Coordinate with internal teams to support partner initiatives and address any operational challenges that arise.
  
  
  

USA-based roles only: The Annual base salary for this role is between $179,000 USD and $242,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.

Canada-based roles only: The Annual base salary for this role is between $161,000 CAD and $217,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.

At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.

We believe in the power of remote work, but we also recognize that some in-person connection with team members and customers is important to help us achieve our mission. While we are a remote-first company, occasional travel for in-person engagement will be a part of this role. This may include but is not limited to bi-annual department-wide offsites, quarterly department meetings and periodic customer events. These events will typically be held in varying locations across Canada and the USA. In leadership roles, you can expect to travel once per month on average.

What We Offer

We believe in working hard, and resting hard. We’re always looking for new ways to support our team members, but here’s a glance at what we currently offer:

Health and wellbeing

> 👶 Maternity and parental leave top-up programs

> 👟 Wellness spending account

> 🏝 Generous PTO policy

> 💖 Company-wide wellness days off scheduled throughout the year

> 🧠 Wellness Coach membership

> 🩺 Comprehensive health coverage

Growth and future

> 📈 Employee stock option program for all full-time employees

> 💸 Retirement matching program

> 💡 Training budget, 1Password University access, and learning sessions

> 🔑 Free 1Password account (and friends and family discount!)

Flexibility and community

> 🤝 Paid volunteer days

> 🌎 Employee-led DEIB programs and ERGs and ECGs

> 🏠 Fully remote environment

> 🏆 Peer-to-peer recognition through Bonusly

You belong here.

1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.

Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.

Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.

Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.

Candidate Privacy Notice

When you apply for a position, refer a candidate, or are being considered for a role at AgileBits, Inc. (dba 1Password, 1Password, we, us, or our), your information is stored in Lever, in accordance with Lever's Service Privacy Notice . We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background.

Candidates may also optionally choose to self-identify their race/ethnicity, gender identity, sexual orientation, age, and disability. These answers will help us evaluate our diversity and belonging efforts. You do not have to answer these questions—your answers will not be linked to your name or job application, will not be visible to the hiring manager reviewing your application, and will in no way affect your job application. If you have any questions about the collection or use of this information, please contact [ dpo@1password.com ].

When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how we use or process your information, or if you would like to ask to access, correct, or delete your information, please contact our privacy team at [ dpo@1password.com ] or through 1Password Support .