About
Aurea is a enterprise software pioneer, offering targeted software applications solving…
Articles by Chris
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Our daily routine is forever changed. Part One
Our daily routine is forever changed. Part One
By Chris Morino
Activity
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Show me the money 💰 and time ⌛ savings! This Kayako customer in the travel industry averages 22,000 customer support tickets a month…
Show me the money 💰 and time ⌛ savings! This Kayako customer in the travel industry averages 22,000 customer support tickets a month…
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5 Key Reasons Why Automating Customer Support is Becoming a Necessity: 1) 24/7 Availability Automated customer service allows you to provide support…
5 Key Reasons Why Automating Customer Support is Becoming a Necessity: 1) 24/7 Availability Automated customer service allows you to provide support…
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🚀Statistics that Matter: Main Customer Support Trends in 2024 Stay ahead of the curve and deliver exceptional customer service. #CustomerSupport…
🚀Statistics that Matter: Main Customer Support Trends in 2024 Stay ahead of the curve and deliver exceptional customer service. #CustomerSupport…
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Aurea Software
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🧠 Smart Support Strategy: Implement self-service options like FAQs and chatbots to empower customers to find answers quickly. Why this matters: •…
🧠 Smart Support Strategy: Implement self-service options like FAQs and chatbots to empower customers to find answers quickly. Why this matters: •…
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CloudFix is great for telcos spending on AWS. Unlock savings and use the savings to fund genAI projects, or a killer Totogi pilot! 🔥 Get a…
CloudFix is great for telcos spending on AWS. Unlock savings and use the savings to fund genAI projects, or a killer Totogi pilot! 🔥 Get a…
Liked by Chris Morino
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7 fitness cheat codes for people over 40: 1. 10 minutes before a workout, eat 30 grams of carbs to boost your performance. 2. Magnesium…
7 fitness cheat codes for people over 40: 1. 10 minutes before a workout, eat 30 grams of carbs to boost your performance. 2. Magnesium…
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Want to see Kayako AI solve most common support tickets?📽️ Get a glimpse of what it can do!
Want to see Kayako AI solve most common support tickets?📽️ Get a glimpse of what it can do!
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"Our knowledge articles are long. Our agents hate reading them and skip steps." "Expectations are skyrocketing—quicker resolutions, better…
"Our knowledge articles are long. Our agents hate reading them and skip steps." "Expectations are skyrocketing—quicker resolutions, better…
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🚀 Kayako AI Update 🚀 Big news at Kayako as we rollout AI to transform customer support! Here’s what’s happening: 10% of our customers now have…
🚀 Kayako AI Update 🚀 Big news at Kayako as we rollout AI to transform customer support! Here’s what’s happening: 10% of our customers now have…
Liked by Chris Morino
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This enterprise client wanted to return their investment in CloudFix within the first 3 months. We did them one better (3x better, in fact) by…
This enterprise client wanted to return their investment in CloudFix within the first 3 months. We did them one better (3x better, in fact) by…
Liked by Chris Morino
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Happy Monday! We are thrilled to announce the rollout of Kayako AI—our latest innovation in customer support automation. Starting this week, All…
Happy Monday! We are thrilled to announce the rollout of Kayako AI—our latest innovation in customer support automation. Starting this week, All…
Liked by Chris Morino
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🚀 Just like that, in less than a week, two of our customers have gone from AI-enabled to AI autonomously answering their L1 tickets! 🎉 We asked…
🚀 Just like that, in less than a week, two of our customers have gone from AI-enabled to AI autonomously answering their L1 tickets! 🎉 We asked…
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🌟 Introducing Skye: Our New AI Coworker! 🌟 🚀 We're thrilled to present Skye, created by members of the AI First Skyvera Sales Team (Nadir Zia…
🌟 Introducing Skye: Our New AI Coworker! 🌟 🚀 We're thrilled to present Skye, created by members of the AI First Skyvera Sales Team (Nadir Zia…
Liked by Chris Morino
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