The HubSpot Customer Service Blog (5)

Great Customer Service Stories We Love to Share

Sophia Bernazzani Barron
Updated 7/2/21
15 Essential Product Management Boot Camps You Should Join in 2023

Mandy Bray
Updated 9/27/23
Virtual Assistants in Customer Service: How They Work + Tools to Use

Clint Fontanella
Updated 10/2/23
30 Empathy Phrases Customer Service Reps Should Use

Sophia Bernazzani Barron
Updated 4/13/22
What Is Customer Service? The Ultimate Guide

Sophia Bernazzani Barron
Updated 9/22/23
What Is Total Quality Management & What’s Its Impact on Customers

Flori Needle
Updated 9/21/23
17 Customer Service Chatbot Examples (& How You Should Be Using Them)

Sophia Bernazzani Barron
Updated 9/20/23
15 Essential Product Management Books for 2023

Jenny Romanchuk
Updated 7/18/24
How to Calculate Customer Lifetime Value (CLV) & Why It Matters

Clint Fontanella
Updated 5/30/24
Tool Sprawl in CX: 7 Signs It's Hurting Your Work & 6 Ways to Fix It

Danni Thaw
Updated 7/18/24
16 Product Management Skills You’ll Need (According to Experts) in 2023

Jenny Romanchuk
Updated 7/18/24
What DraftKings & Aaron Rodgers Taught Us About Customer Returns

Clint Fontanella
Updated 7/18/24
How Call Centers Can Build & Manage a Knowledge Base

Clint Fontanella
Updated 9/22/20
45 Best Contact Us Pages You'll Want to Copy [+ Templates]

Lindsay Kolowich Cox
Updated 4/19/24
Leading Questions: What They Are & Why They Matter [+ Examples]

Alana Chinn
Updated 7/18/24
POS Reports: How to Use Them To Grow Your Customer Base

Sajjad Ahmad
Updated 8/12/22
What Is Customer Satisfaction Score (CSAT) and How to Measure It?

Alex Birkett
Updated 6/16/21
31 Customer Service Memes Funny Enough for the Whole Office

Clint Fontanella
Updated 7/18/24
Customer Win-Back Campaigns: How to Get Previous Buyers Back on Track

Rebecca Riserbato
Updated 6/15/21
The 18 Best Employee Scheduling Software Tools of 2024

Swetha Amaresan
Updated 8/15/22

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