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Tell us how we can improve your AOL App experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.


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64 results found

  1. Please correct the annoying change to the AOL app that no longer allows it to open to my mail inbox but to a home screen,

    Please correct the annoying change to the AOL app that no longer allows it to open to my mail inbox but to a home screen, causing an extra step to be taken to quickly check mail. It’s a waste of time.

    1st ranked
    24 comments  ·  Mail  ·  Admin →

  2. cannot comment on articles it ask to sign in but if click on that it takes me back to article!

    cant comment on articles?

    39th ranked
    1 comment  ·  Admin →

  3. Can’t sign in to my aol mail with aol app. Tried numerous times no help even with aol tech support

    Tech support told me to call back in 3 days to try again

    18th ranked
    4 comments  ·  Admin →

  4. Make a way to stop need email going to junk maibox

    I have some emails that are giong to my junk file automatically, would like them to come to my new mail inbox

    31st ranked
    1 comment  ·  Mail  ·  Admin →

  5. straight-to-inbox feature is no longer working

    I have the paid version of the app that allows you to go straight to your inbox when you open it, and that feature is no longer working. I’ve restored purchases and everything and no matter what when I open the app it goes to the new stories that mind you I have no desire to see.

    44th ranked
    0 comments  ·  Mail  ·  Admin →

  6. Allow settings to default to Inbox

    The AOL app used to open directly to Inbox and now goes to Home without any way to change it. There needs to be a setting to set Inbox as the priority when opening the app.

    2nd ranked
    2 comments  ·  Admin →

  7. I dislike that The AOL app open to News instead of my email I even created a Google email because I got so sick of it!

    Either change it back to mail opening as the default or give us the option in settings to change it for our personal preference.

    44th ranked
    0 comments  ·  News  ·  Admin →

  8. AOL Mail Servers

    Why is that every week there is an issue with iOS devices or being able to connect to AOL’s server. All devices. Meanwhile, never once has there been the same issue with Gmail.

    AOL is so unreliable unless you’re using desktop. Just not acceptable.

    44th ranked
    0 comments  ·  Mail  ·  Admin →

  9. Cannot remove email addresses from search history

    44th ranked
    0 comments  ·  Admin →

  10. Change it back to the way it was! I do not look at aol news and I want my mail to be the first thing that comes up

    6th ranked
    2 comments  ·  Mail  ·  Admin →

  11. Notification problem

    I am not receiving any notifications for incoming mail on the mail app on my iPhone. It is working on my iPad.

    44th ranked
    0 comments  ·  Mail  ·  Admin →

  12. Open on the Mail tab instead of the Main tab which is annoying.

    4th ranked
    0 comments  ·  Admin →

  13. Restore easy access to email folders

    Restore general mailbox with icons for new, old, sent, etc. new method is confusing & cumbersome.

    4th ranked
    1 comment  ·  Mail  ·  Admin →

  14. I want to see the pictures instead of IM1111jpeg

    SHOW ME THE PICTURES!
    When I click on the IM1234jpeg NOTHING HAPPENS!!!

    44th ranked
    0 comments  ·  Mail  ·  Admin →

  15. Let us go straight to mail

    Stop forcing us to have to see the news when all we want to do is check our mail in the mail app. The news causes my anxiety to act up which is why I never read it or watch it. Now I can’t even use the app to check my mail cause you don’t give us an option to go straight to mail by default.

    7th ranked
    0 comments  ·  Mail  ·  Admin →

  16. Pull to Refresh

    I've noticed that the "pull down to refresh" gesture that works great in the Android version does not appear to work on iOS. Is this by design? I think the two apps are somewhat dissimilar in a few ways, so it's not a big issue. Just raising it in case there is any feedback wanted on this topic. Thanks - Love the apps (on both platforms!)

    44th ranked
    0 comments  ·  Admin →

  17. Return AOL Email to opening on email inbox instead of home

    Return AOL Email to opening on email inbox instead of home

    7th ranked
    0 comments  ·  Admin →

  18. Put somebody in the office I can contact anything I can’t get into my mail in Center open 24 hours a day what’s wrong here

    25th ranked
    1 comment  ·  Admin →

  19. My aol mail on my i phone isn't working. What can i do to retrieve my mail?

    No mail on my iphone why?

    12th ranked
    4 comments  ·  Admin →

  20. Load New Mail - Swiping Down no longer works

    iOS iPhone and iPad used to allow to swipe down to load New Mail. This function quit working when new mailbox is empty. Shows how many unread new messages but in order to load new mail, must go to old mail and then back to new mail. Swiping down was much easier and needs to be added back when new mailbox is empty. When a new message is in the inbox, allows swiping down and will load new but not when empty.

    7th ranked
    0 comments  ·  Mail  ·  Admin →
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